All
FAQ
Announcements
Product documents
How do I withdraw SGD with bank transfer?
You can complete an SGD withdrawal to your bank account from your OKX account. SGD local bank transfers are currently only offered to our Singapore customers.How do I make an SGD withdrawal with bank transfer?Published on Nov 6, 2024Updated on Dec 23, 20254How do I withdraw AUD with bank transfer?
While we don't charge a fee for AUD withdrawals via BSB & Account number transfers, additional transfer fees may be charged by your bank. Funds are generally available near instantly, though first-time withdrawals may take up to 1 business day depending on your bank. To learn more about our fees and processing time, read more here.How do I verify the ownership of the receiving account for the first-time AUD withdrawal?Published on Mar 13, 2024Updated on Dec 30, 202521How do I manage my P2P settings?
You'll need to select the currency and your bank or payment system. Confirm this info with an authenticator, email, or SMS code, and select Add again. To delete any payment method, just select it and select Delete. Note that you'll need at least 1 payment method to receive funds from other merchants.What should I do if my bank card is frozen? Usually, this issue is related to your bank's actions or regulations.Published on Aug 22, 2023Updated on Mar 17, 20262,523Spot grid bot FAQ
Additionally, if the lead bot is stopped, the copied bot will also stop automatically, with any assets being sold at market price.15. How can I stop my Spot grid bot? You have multiple ways to stop your Spot grid bot, both manually and automatically: Manually stopping the bot: To stop your bot manually, simply open the Bot Details window and select the Stop button.Published on Aug 28, 2025Updated on Jan 22, 202615How do I adjust leverage levels?
To adjust the leverage level: Head over to the Trade section Select Margin or Futures trading, depending on your trading preference Select the asset or trading pair you wish to trade Locate the leverage setting option, usually near the order form The leverage level can be adjusted to the level that you prefer Select the desired leverage level from the available options (for example, 5x, 10x, 20x, and more) Confirm your choice and proceed to place your orderFAQ1.Published on Aug 2, 2024Updated on Jan 30, 202657How do I modify TP/SL?
On the app Access the trading section: Select Trade from the main menu Select the trading pair you want to modify View your positions: select the Positions option to see all your open positions Select the position to modify: Find the specific position you wish to modify Tap on the position to open the details Adjust TP/SL levels: In the position details, look for the option to modify TP/SL Select Modify or the TP/SL icons Enter your new TP/SL prices Insert your trigger prices for TP trigger and StopPublished on Jun 13, 2024Updated on Sep 10, 202533How do I submit my proof of address (POA)?
Unacceptable document types The following documents are not accepted as Proof of Address: Bank account opening certificates Digital driver’s licenses Online third-party payment receipts or screenshots Online shopping records Food delivery orders Mobile phone bill payment records, and similar documents Note: If you obtain a bank or credit card statement, please submit the original PDF file or a photo of the physical statement. Screenshots will not be accepted.Published on Sep 5, 2023Updated on Feb 12, 2026846How do I effectively execute a trade with precision?
Web: log in to your OKX account and select Trade in the main menu. App: open your OKX app and select Trade from the main menu.What's the minimum amount required to start trading? The minimum amount varies depending on the cryptocurrency you're trading. Check our minimum trade requirements for specific details.Can I use bots or automated trading? Yes, we support the use of trading bots and automated strategies.Published on Jun 21, 2024Updated on Mar 4, 202666How do I trade smart with the right leverage?
Decrease chance of liquidation: a lower leverage reduces the risk of liquidation, which can help stop you from losing all your margin. Long-term profits: a lower leverage can help with your long-term investment planning. You'll need to spend less time watching the market for short-term changes, and your investments will be more robust and sustainable. We strongly recommend you fully understand the relevant risks and market conditions before copy trading.Published on Aug 8, 2023Updated on Feb 9, 20261,030How do I trade with OKX on TradingView?
Trade spot in TradingView If you only focus on Spot trading, just trade on TradingView side under the OKX > Spot account option.Trade derivatives in TradingView Change the following settings on our platform before returning to TradingView: Hover on Trade main menu at the main option before selecting from Spot, Futures, Margin to Options trading from the dropdown Select from any of the options available under Trade section Select More (three horizontal dots button) to enable settings from the QuickPublished on Jul 29, 2025Updated on Jan 20, 202662What's the P2P Merchant Program?
Before applying, you need to: Complete identity verification Account registered for more than 30 days Ensure your main account holds the required deposit amount Meet the required order completion rateWill I be charged any service fee to join the Merchant Program? There's no service fee to become a Super/Diamond Merchant or to post ads on our P2P marketplace, but there might be bank/wallet charges when you send or receive payment with your preferred payment method outside of our platform.Published on Sep 5, 2023Updated on Feb 25, 2026588How do I supercharge my trading with Alertatron's automated solutions?
There are three main steps: Creating a set of OKX API keys: Visit here to learn more Adding the API keys to Altertatron: Visit here Amazing, you can now send your first test order!Published on Mar 28, 2024Updated on Oct 8, 20251What's Smart Sync on spot copy trading?
The system will calculate the investment based on the trader's equity and the available balance in your account.What happens in Spot Smart Sync if the lead trader stops trading? If a lead trader terminates their trading strategy, your virtual sub-account will automatically stop following them, and your funds will be transferred back to your main trading account.How are profits shared in Spot Smart Sync? Spot Smart Sync follows a profit-sharing model.Published on Oct 9, 2024Updated on Mar 4, 2026263How do I manually set up spot grid trading bots?
Selecting Stop will exit your spot grid positions Check the details of your trade and select Stop to exit itHow many grids are available for me to use? Previously, only up to 300 grids were supported.Published on Jun 6, 2024Updated on Nov 17, 2025202How do I withdraw BRL with Pix transfer?
Manually adding a withdrawal bank account details This process will require you to manually input your bank information into our app. Add your withdrawal bank account manually Note: please use your checking account when adding your bank account information Any withdrawals made to manually-added accounts might be rejected if the account information fails to be verified by our banking partners or your own bank.Why can't I withdraw all of my funds?Published on Nov 27, 2023Updated on Dec 3, 2025189