All
FAQ
Announcements
Product documents
What can I do if my device is running in an unsafe environment?
A virtual machine (VM) is software that simulates a complete hardware system, allowing a single physical computer to run multiple operating systems independently and in isolation. Your account may be automatically logged out because the browser environment has changed. We recommend switching to a different browser and trying to log in again.Published on Jan 19, 2023Updated on Feb 12, 2026297How do I join a video call with customer support?
The session will be conducted in English. Please have your original identification document ready for verification during the video call session (photocopies are not accepted). Note: in some cases (e.g., lost or stolen card reports), you might be asked to confirm that the card is still in your possession. Keep your camera switched on and ensure you are in a quiet environment throughout the call.Published on Aug 26, 2025Updated on Mar 24, 202646Tokenized stocks FAQ
Tokenized stocks follow provider-defined trading sessions. In the case of Ondo-issued tokenized stocks, trading hours are structured as follows: Trading Sessions (UTC) Overnight: 00:05 – 07:55 Similar to post-market conditions, with lower liquidity and sharper price movements, often driven by global events. Pre-market: 08:01 – 13:29 Trading before the regular session opens, typically at a lower volume and higher volatility.Published on Feb 2, 2026Updated on Mar 16, 20266How do I adjust the color theme of the trading interface?
A thoughtfully selected color theme is essential for creating a comfortable and efficient trading environment, especially during extended trading sessions. It not only enhances visual comfort by reducing eye strain but also improves the clarity of critical data, enabling you to focus better and make informed decisions. Recognizing the importance of personalization, our platform provides you with the flexibility to tailor the color scheme according to your preferences or surroundings.Published on Nov 27, 2024Updated on Sep 10, 202522What limits are there for spot copy trading?
CELR-USDT, ELON-USDT, RPL-USDT, T-USDT, BABYDOGE-USDT, SC-USDT, LSK-USDT, SD-USDT, GLM-USDT, ONE-USDT, DGB-USDT, FORTH-USDT, CVX-USDT, ICE-USDT, OAS-USDT, OMI-USDT, LAT-USDT, DAO-USDT, ACA-USDT, ZEUS-USDT, GHST-USDT, GEAR-USDT, AERGO-USDT, FOXY-USDT, PRCL-USDT, ZENT-USDT, SAFE-USDT, RUNECOIN-USDT, ZBCN-USDT, POLYDOGE-USDT, PSTAKE-USDT, DORA-USDT, ULTI-USDT, ZKJ-USDT, MLN-USDT, SWFTC-USDT, CXT-USDT, WIN-USDT, SLERF-USDT, DEGEN-USDT, G-USDT, PIXEL-USDT, ARKM-USDT, DOGS-USDT, HMSTR-USDT, SCR-USDT, TRA-USDTPublished on Oct 30, 2023Updated on Mar 10, 2026124Community Feedback Program Terms & Conditions
Before the program starts, a training session will be held in the participants' native languages.Published on Jul 9, 2024Updated on Nov 17, 20251
Showing 1-6 of 6 articles