It is also available on major app stores such as Huawei AppGallery, Xiaomi App Store, OPPO App Store, and vivo App Store.If Microsoft Authenticator is not available in the app store on your device, you can first install any of the app stores mentioned above and then download it from there. Link an Authenticator AppOn the appAdd an Account Use your authenticator app to scan the QR code or manually enter the Setup code in the authenticator app.

If you can't find a certain token and network on the deposit page, it means this token is not supported and your assets may be lost.On the app There are 2 ways to make a deposit to your account: Open your OKX app, select Deposit Opening Deposit page from Homepage Open your OKX app, go to Assets, and select Deposit Opening Deposit page from Assets Select the crypto that you want to deposit, then select the Deposit network Deposit details will then automatically generate Select your OKX account in

If you've set up a passkey: Withdrawal amount > 10,000 USDT: passkey + dual verification (phone/authenticator app + email) Withdrawal amount ≤ 10,000 USDT: you can choose passkey + phone (preferred) or authenticator app, or 3FA/2FA (if only 2FA is available, only 2FA is required) If you haven't set up a passkey: Phone + authenticator app (if bound) + email3. How is multi-factor verification performed during withdrawals?

Before you create a passkey, make sure you at least have: A mobile device with iOS 16.0.0+ or Android 7.0+, or A USB security key that supports the FIDO2 protocol Note: iOS: Requires iOS 16.0+ and the system Passwords app. Update iOS or reinstall the app if needed. (The standalone Passwords app requires iOS 18+.) Passkeys can sync across devices using the same Apple ID. Android: Passkeys depend on Google services, so your device must be able to access Google. 2.

If your account is compromised, the extra layer of protection will prevent you from withdrawing funds to any unauthorized addresses.Getting started Open your OKX App, go to Assets > Withdraw. 2. Select your preferred withdrawal method (Withdraw crypto) > select the Asset you'd like to withdraw > Select destination. 3. Select Address book > select Address Settings in the top-right corner > you can either enable the Allowlist only or enable the New address withdrawal lock at the same time.

Please check your profile settings and ensure that you don't enable it in the app settings while using Microsoft Authenticator. iOS: Open Microsoft Authenticator, select Settings, and toggle iCloud Backup off. Android: Open Microsoft Authenticator, select the More button in the upper right corner, select Settings, and toggle Cloud Backup off.Install the authenticator app on a separate device (optional) For added security, install your authenticator app on a device without the OKX app installed.

Clearing cache is helpful when your crypto app keeps crashing during startup or after updates.Reinstall OKX app If your OKX app is still not working after updates and cache clearing, it’s time for a full uninstall/reinstall: Remove OKX app from your device. Restart your phone. Download the latest version again from the official app store.

You'll receive an email/SMS confirmation upon changing authenticator app successfully.Web Go to the Profile icon and select Security. Find Security on the Profile page Find authenticator app and select Change. Find Authenticator app in the Authentication methods section Select Continue and follow the on-screen instructions.

Get SMS/email and the authentication code and Confirm to close the account Note: it's required to bind with the authenticator app in your account before closing it.

However, if you decide to unfreeze the account, you can unfreeze it by completing security authentication (Phone authentication, Email authentication and Authenticator app).

This means you might be asked to complete a few tasks within the app, such as submitting additional details or documents.Getting startedStep 1: Watch for a notification If action is required from you, a banner will appear at the top of your app. Tap this banner to continue. Tap the banner to complete your tasks Note: always double-check the sender and look for your anti-phishing code to avoid scams.

Open your OKX app, select Deposit Opening Deposit page from Homepage Select the crypto that you want to deposit, then select the deposit network in the Deposit network field You can find the number of block confirmations required in the Deposit arrival Find the number of block confirmations required on the Deposit arrival

Here is how you can set the price alert using OKX app: In P2P Trading, select Profile > Price alerts Select Price alert to start setting Select Create alert > Choose the type of alert you want to create Set a Buy price alert: you will be notified when price is below a certain amount Set a Sell price alert: you will be notified when price is above a certain amount You can select alert type to set a buy or sell alert Note: You will only be notified once, after which the price alert will be deleted

If your authenticator app isn't working properly or you've lost access to it, try the following.My authenticator codes aren't working on OKX Try these fixes first to check if you can get your app working again: Sync your authenticator app time. For example, authenticator app has this feature under Settings > Time correction for codes > Sync now. Automate your mobile phone time.

For email address migration Open the OKX app, go to User Center, and select Profile Select User Center at the top left corner Find Security center and select Email Select Change email address Enter your email address in the New email address field Select Send code in both the Verify new email address and Verify current email address fields. We'll send a 6-digit verification code to both your new and current email.