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Why can't I join or claim rewards from a campaign?
New User Bonus Rewards are credited after you complete the required tasks within the campaign's validity period. Read more here. If you'd like to check the reward distribution time for a specific campaign, please refer to its Terms and Conditions section on the campaign page.Why can't I claim my rewards? Task not completed Some campaigns include specific task or progress requirements. Rewards can only be claimed after all required tasks are completed within the campaign period.Published on 10 June 2025Updated on 11 Mar 202613,962How do I use a physical security key to protect my account?
When purchasing a physical security key, ensure you choose reputable brands like YubiKey or Ledger from trusted retailers. These devices are designed to offer high security without relying on cloud synchronization and are compatible with OKX's authentication systems. If you'd like to learn how to set up and use your physical security key after purchase, please refer to the official website of the retailer or manufacturer for detailed instructions.Published on 10 Jan 2025Updated on 12 Feb 202617,168OKX Australia - New User Bonus Program
Any and all applicable taxes and all fees and additional expenses related to acceptance and use of the reward are the sole responsibility of the individual reward recipient.Published on 10 June 2024Updated on 17 Nov 202568OKX Learn to Earn: BTC halving 2024 event rules
If a user participates in multiple campaigns, only the last campaign registered will be rewarded.Published on 26 Mar 2024Updated on 28 Aug 20256,672OKX Learn to Earn with OKX and NOT event rules
OKX users who have not done verification on OKX platform can take part in the promo During the Campaign Period and win between 0.1 and 0.5 TON (“Reward”). Rewards will be distributed among the participants in accordance with the rules below.Published on 14 May 2024Updated on 28 Aug 20251,781OKX Australia - Refer a Friend Program
Each referrer can earn rewards for referring up to 5 friends within a 14-day period ("Referral Promotion Period"); once this limit is reached, no more rewards are available for the referrer for that period. If you meet the Requirements for the RAF Program, in accordance with these Terms & Conditions, you will be eligible to receive a reward ("Referral Bonus").Published on 30 Jan 2025Updated on 17 Nov 202523OKX Trading Rebate Card - Terms and Conditions
If any of the above acts are deemed to be discovered by OKX, OKX reserves the right to disqualify the user from the reward. OKX may delay the distribution of Mystery Boxes or rewards due to system issues or other special circumstances. If you haven't received the Mystery Boxes or rewards within 48 hours after the completion of tasks eligible for Mystery Boxes or rewards, please contact customer service, and we'll actively follow up on the situation.Published on 9 Oct 2023Updated on 8 Jan 2026326How do I use Merchant Coupon Code?
Head to My Rewards > Coupons and open the coupon. A timer will show if the code is still valid. For usage issues, check directly with the merchant.3. Can I use an expired coupon? No. Once a coupon expires, it cannot be reissued or extended. Enjoy your reward and happy redeeming!Published on 19 May 2025Updated on 2 Jan 202619Supercharge your supercharts Terms & Conditions
The value of any reward under the Campaign at the time a participant qualifies for such reward may not be equal to the value of such reward at the time of distribution to the participant. Due to such fluctuations, users may experience a significant increase or decrease in the value of their assets at any given moment.Published on 1 Oct 2025Updated on 6 Nov 202525How do I use Trading bonus?
Find out how to obtain it as below: On the app: select Homepage > menu > Reward Center > Trading bonus On the web: select More > Reward Center > Trading bonus Select Trading bonus once you're on the Reward Center pageDo I have to activate Trading bonus? The funds of Trading bonus vouchers in the Reward Center need to be activated before use.Published on 8 Mar 2024Updated on 9 Mar 20261,102How do I protect my account from Trojan horse takeovers?
Use devices and software from reputable sources only. Note: If your email, authenticator, and passkey accounts share the same login, a hacker could compromise all of them at once. Use separate accounts where possible for critical services. Your awareness is your first line of defense. By staying alert to suspicious activity and maintaining good security hygiene, you can significantly reduce the risk of Trojan horse attacks and account takeovers.Published on 30 May 2025Updated on 5 Feb 202610TradingView Subscription Codes – Terms and Conditions
Reward Details: Codes for eligible users will be distributed by the Distributor as outlined in Section 1.4. If any cancellations, changes, or modifications to a TradingView subscription occur after a code has been applied, the code may be invalidated and cannot be reused. Rewards are personal and intended for the sole use of the designated recipient. All rights pertaining to the TradingView coupon codes, including their terms and conditions, are held by TradingView.Published on 23 July 2025Updated on 9 Sept 20253What's OKX Affiliate Program?
Compliance with these obligations is essential to protect both your reputation and OKX’s interests. Accordingly, you expressly warrant and undertake to fully comply with all applicable legal, regulatory, and compliance obligations, including, but not limited to, applicable anti-money laundering (AML) compliance, sanctions compliance, marketing and advertising laws, registration and licensing requirements, intellectual property and brand representation, and regulatory updates and changes.Published on 27 Sept 2023Updated on 4 Mar 20263,153Why hasn't my deposit been credited?
Make sure the deposit contract address is supported by the corresponding platformBlockchain reward deposits The profit from mining can only be deposited into your wallet. You can only deposit the rewards into our account once it is deposited into your wallet, as we don't support blockchain reward deposits.Combined deposits When you want to do a deposit, make sure you submit only one deposit request each time.Published on 1 Sept 2023Updated on 3 Mar 202613,689Affiliate FAQ
Select User Center On the My Rewards page, you can view your rebate percentage assigned by the affiliate. Note: If the module is not visible, no rebate rate has been assigned to you. The invitee’s rebate rate ranges from 0% to 20%.5. How can invitees check trading fee rebate records?Published on 4 Dec 2024Updated on 12 Mar 2026718