All
FAQ
Announcements
Product documents
OKX to list ME (Magic Eden) for spot trading and deliver pre-market futures for ME crypto
OKX is pleased to announce the listing of ME (Magic Eden) on our spot trading markets. Please take note of the following details:Listing Timeline ME deposits will open at 2:00 am UTC on Dec 6, 2024. ME call auction will take place from 1:30 pm to 2:00 pm UTC on Dec 10, 2024. ME/USDT spot trading will open at 2:00 pm UTC on Dec 10, 2024. ME withdrawals will open at 3:00 am UTC on Dec 11, 2024.Published on 6 Dec 2024Updated on 9 Feb 2026AnnouncementsOKX updates the listing of ME (Magic Eden) for spot trading
OKX updates the listing of ME (Magic Eden) for spot trading. Please take note of the following schedule:Listing Timeline ME call auction will take place from 1:30 pm to 2:00 pm UTC on Dec 10, 2024. ME/USDT spot trading will open at 2:00 pm UTC on Dec 10, 2024. ME withdrawals will open at 3:00 am UTC on Dec 11, 2024.Published on 10 Dec 2024Updated on 9 Feb 2026AnnouncementsOKX delays the listing of ME (Magic Eden) for spot trading
OKX delays the listing of ME (Magic Eden) for spot trading. Please take note of the following schedule:Listing Timeline ME call auction will take place from 1:30 pm to 2:30 pm UTC on Dec 10, 2024. ME/USDT spot trading will open at 2:30 pm UTC on Dec 10, 2024. ME withdrawals will open at 3:00 am UTC on Dec 11, 2024.Published on 10 Dec 2024Updated on 9 Feb 2026AnnouncementsWhat's The Ticker? OKX Wallet Launches Cryptopedia Meme Season
Reward Distribution: $70K USDT worth of $ME tokens will be distributed to all users who trade a minimum of 10 USDT worth of $ME tokens.Published on 7 Nov 2024Updated on 17 Nov 2025AnnouncementsI haven't received the SMS code
Select other alternative authentication methods if your SMS code doesn't arriveOn the web Select call me instead if you can't receive the SMS code Select call me instead if you are unable to receive the code Note: Use a trusted device: If you're already logged in on another device, try completing the OTP verification on that device instead.Published on 16 Aug 2023Updated on 3 Mar 2026FAQ32,311How do I use the custom formula feature?
Formula from the list of options Select Custom Formula from the Advanced option Enter your formula using mathematical operators For instance, you would like to compare SOL’s performance to BTC using SOL/BTC, or evaluate the stronger pair by calculating SOL/BTC – ETH/BTC You can create a formula using up to 10 pairs with +, -, /, and * operations Once a formula is created, the chart dynamically updates with candles that reflect the calculated values in real timeHow does the custom formula feature help mePublished on 5 Mar 2025Updated on 10 Sept 2025FAQ3How do I use the custom interval feature?
to the Trading page Hover on the arrow besides the Candles option, and select the interval selector above the trading chart Scroll down and select Custom interval from the available options Select Custom Interval within the list of interval periods available Enter your preferred time interval (for example, 3 minutes, 12 hours, or any custom setting) Fill in the custom time interval as you wish Confirm your selection, and the chart will adjust accordinglyHow does the custom interval feature help mePublished on 5 Mar 2025Updated on 10 Sept 2025FAQ5My mobile phone isn't working, what should I do?
Start logging in and select Switch verification method (in the app) or Call me instead (on the web). You'll then be able to log in with voice, email, or authenticator app code depending on the platform. Switching verification method in the app Switching verification method on the webI want to reset my phone number You can reset your phone number completely, both in your OKX account and on the login page. To do this, follow this guide: How do I reset Two-factor authentication (2FA)?Published on 22 Aug 2023Updated on 27 Jan 2026FAQ459Why do I have to trade on OKX Liquid Marketplace?
Maximize their capital efficiency with lower margin requirements and offset risk between spot and derivative positions.What does the OKX Liquid Marketplace offer me? In more detail, here are the main benefits of the OKX Liquid Marketplace for pro and institutional crypto traders: Competitive prices, regardless of size or complexity: Always access tightest available quote/spreads. Send custom RFQs to multiple counterparties. Let multiple makers compete to win trades.Published on 13 Mar 2024Updated on 30 Oct 2025FAQ16How do I avoid scams from off-site communication in P2P transactions?
Suspicious claims such as “account restricted, help me unlock it.” The seller insists that buyers make payment despite the order being automatically canceled due to timeout. Don’t rush to make the payment if the remaining time in the payment window is insufficient, as the order may be canceled if you transfer funds after the timeout.What safety practices should I follow during P2P trades? Never engage in any form of communications off-site — always stay on our in-app chat.Published on 11 Sept 2025Updated on 26 Sept 2025FAQ12P2P sell crypto FAQ
What happens if the buyer keeps reminding me to release crypto? Before selecting Received, check your receiving account (e.g. bank account) to confirm that the funds have been received. Don't release the crypto if you haven’t received the payment. Reach out to the buyer first.8. How can I cancel a sell order on OKX P2P Trading? If you haven't received the money and the buyer doesn't contact you or respond within a reasonable timeframe, you can raise an appeal.9.Published on 1 Sept 2023Updated on 3 Mar 2026FAQ1,107How does futures spread trading work on OKX Liquid Marketplace?
Price impact: the depth of the orderbook may not be sufficient to absorb a large trade at the desired price, which can cause price slippage (when the executed price differs from the expected price).What does the OKX Liquid Marketplace offer for me? Our on-demand liquidity network, Liquid Marketplace, offers a powerful solution to these problems. It allows traders to access deep liquidity through an execution layer that automates trades and settlements instantly and off the order book.Published on 13 Mar 2024Updated on 10 Sept 2025FAQ6Affiliate FAQ
What are the common reasons my invitees fail to establish a binding affiliate relationship with me? The common reasons include: They entered the wrong invitation code during registration, preventing the establishment of the invitation relationship. They completed registration through a paid advertisement channel, which does not allow for the binding of the invitation relationship with you.Published on 4 Dec 2024Updated on 17 Mar 2026FAQ719What's KYC: What to expect and why it matters?
What's KYC and why is it necessary for me to complete it? KYC, or Know Your Customer, is a regulatory and security process that financial institutions use to verify the identity of their users. It’s a key step in maintaining a safe, transparent, and legally compliant platform for everyone.Published on 24 June 2025Updated on 15 Jan 2026FAQ51Important update on Azerbaijan (AZN) P2P trading
I use the P2P API — will anything change for me when trading in AZN? You will no longer be able to use the P2P API for trading in AZN. However, if you trade in other currencies, you can continue to use the P2P API for those transactions as usual. Do I need to re-add my payment methods after this update? If you already use Kapital Bank, M10 or Rabita Bank and your accounts are successfully validated by the system, you can continue trading without any changes.Published on 2 Dec 2025Updated on 2 Dec 2025Announcements