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Community Feedback Program Terms & Conditions
Instructions and the feedback form will be shared with the selected participants before the program. Before the program starts, a training session will be held in the participants' native languages.Published on Jul 9, 2024Updated on Nov 17, 20251What's OKX Web3 Gaming?
You can simply fill out our gaming listing request form according to your needs. Once you submit, we'll list your gaming project within 7 business days after review. We'll send you the gaming project link to your email that you've filled in the gaming listing request form. Note: ensure your game project's X account has more than 50,000 subscribers, otherwise your project will not be listed on our platform.How do I embed an NFT marketplace in my game?Published on Jun 18, 2024Updated on Jan 27, 2026275What attestation do we need to agree to when verifying as an institutional customer?
Applicant is not registered, organized, incorporated, formed, or established in the United States; E. Applicants’s principal place of business is not located in the United States;(The term “principal place of business” used herein means the location from which the officers, partners, managers or traders of Applicant primarily direct, control, and coordinate the activities, including trading, trading analysis, or trading or investment strategy, of Applicant.) F.Published on Feb 5, 2024Updated on Oct 8, 2025131A beginner's guide to identity verification
Why am I unable to select a voter's card as a form of ID? This type of ID may not be supported for identity verification in your country. If you believe it should be supported in your country, please contact customer support.4. What are acceptable forms of government-issued ID? A government-issued ID is a type of identification that is officially issued by the government and legally accepted as identity.Published on Sep 25, 2023Updated on Mar 16, 20266,447What should I do if I forget to fill in tag/memo?
Note: please follow the bot's instructions and complete all required fields in the ticket form (including email, TXID, token type, amount, and network) to help us review your request efficiently.Published on Oct 15, 2024Updated on Mar 4, 2026109How do I modify my collection's information on the EVM network?
Created in Dashboard Go to Collections, select the collection that you would like to edit, and select Edit collection Select edit on the collection that you want to modify You can modify the collection's information, such as the collection title, its descriptions, images, and royalty Once you have edited your collection information, you can select Confirm to complete your modification Note: If you can't modify your collection information with the above steps, you can submit your request through this formPublished on Jun 7, 2024Updated on Oct 23, 202538How do I verify an individual account?
Do I need to submit a new form of identification to verify my individual account? You may be asked to upload an updated form of identification if it's deemed necessary.4. Why is my individual account frozen? Your account may be frozen if you don't complete your identity verification within the stated grace period. However, you can still access your funds and make withdrawals. Once you've passed verification, full access to your account will be restored.5.Published on Sep 25, 2023Updated on Mar 17, 202630,754How do I know if anti-money laundering (AML) program questionnaire is needed for my verification?
The anti-money laundering (AML) program questionnaire is a comprehensive form that asks for detailed information about your institution's compliance practices. The goal is to gather information that helps us assess any potential risks. Why is the anti-money laundering (AML) program questionnaire collected? The anti-money laundering (AML) program questionnaire is collected in order for us to comply with applicable AML laws and regulations.Published on Dec 12, 2024Updated on Oct 15, 202578What documents are accepted as proof of sources of funds from decentralized finance?
Understanding the acceptable forms of documentation is crucial for individuals and entities engaging in order for them to be able to continue their trading in Centralized Finance (CeFi). This guide explores the key records typically recognized to demonstrate the origin of funds in the decentralized ecosystem.What are the commonly accepted proof types for the source of funds from decentralized finance?Regular users Statements from an exchange platform.Published on Nov 12, 2024Updated on Feb 9, 202652How do I sign up and onboard for Block Trading?
To sign up as a Maker, please reach out to your account manager if you already have an account, or fill in the form here if you are a new user interested in making markets. If we think you're a viable candidate, our team will reach out to you to guide you through the process.Do I need to make any changes to my account before using Block Trading by OKX? Aside from meeting the minimum asset requirement, no changes to your existing account are required!Published on Jun 23, 2022Updated on Dec 1, 202569Why do I need to fill in tags (tag/memo) when I withdraw or deposit certain cryptos?
Note: please follow the bot's instructions and complete all required fields in the ticket form (including email, TXID, token type, amount, and network) to help us review your request efficiently.Published on Aug 22, 2023Updated on Mar 4, 2026413How do I get started with On-chain Earn?
PoS staking involves holding and staking cryptocurrency tokens to secure the network and receive rewards in the form of newly minted tokens or transaction fees. DeFi protocols enable you to earn rewards by providing liquidity, participating in yield farming, and borrowing or lending cryptocurrency. This guide explores different methods, including mining, staking, liquidity mining, and lending, to help users earn passive income with cryptocurrencies. How can I start earning?Published on Jul 14, 2025Updated on Nov 19, 20255How do I list my BTC collection on OKX Marketplace?
If you wish to submit a separate collection, you can fill out this form. We will review and include your collection upon approval.Published on Jun 7, 2024Updated on Feb 12, 202635What onboarding information is required for the non-profit organization (NPO)?
Sign, scan, and upload the account opening authorization form (a board resolution containing such authorization is also acceptable). Learn more about the types of institutions that are supported by us here.Published on Oct 13, 2023Updated on Feb 12, 202671What's a dusting attack?
Alternatively, crypto dust can be transferred to you, which is a form of a malicious attack. This is a relatively new form of attack where hackers invade the privacy of crypto owners. They do it by sending a small amount of digital currency to multiple addresses. They then track these funds to reveal who the owner of the wallet is.Is crypto dust harmful? Crypto dust is not inherently harmful or a threat. It can appear naturally whilst carrying out transactions.Published on Oct 4, 2024Updated on Mar 3, 202613