How do I use Merchant Coupon Code?

Published on May 19, 2025Updated on Mar 24, 20262 min read19
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A Merchant Coupon Code is a special reward that lets you enjoy discounts or free items from selected partner merchants. Each code is unique and may be redeemed online or in-store, depending on the merchant’s terms.

You can find your available codes in the My Rewards > Coupons section of your app. Please note, these coupons are valid for a limited time only.

How do I use my Merchant Coupon?

To redeem your coupon, follow these simple steps:

  1. Go to My Rewards > Coupons menu

  2. Select your coupon to view:

    • The merchant coupon code

    • Instructions for how and where to use it

    • Terms and conditions specific to the offer

  3. Redeem:

    • For online use: Copy and paste the code at checkout

    • For in-store use: Show the code to the merchant staff

  4. Complete redemption as instructed by the merchant

What are the important things to remember for Merchant Coupon Codes?

  • One-time use: Each coupon is valid for a single redemption only.

  • Account-linked: Codes cannot be transferred, reused, or shared.

  • Expires soon: Be sure to use your coupon before the expiration date.

  • Merchant-specific: Valid only with the listed partner merchant.

  • No cash value: Cannot be exchanged for cash, credit, or crypto.

  • Merchant handles redemption: If you face issues, report it directly from the coupon detail page.

What if I can't access or use the coupon?

If you're having trouble with a code:

  1. Open the Coupon Detail Page

  2. Select I’m having an issue with the code option or review the coupon's specific terms for more info

FAQ

1. Can I use the same coupon more than once?

No, each coupon is for single-use only.

2. Where can I check the coupon's validity?

Head to My Rewards > Coupons and open the coupon. A timer will show if the code is still valid. For usage issues, check directly with the merchant.

3. Can I use an expired coupon?

No. Once a coupon expires, it cannot be reissued or extended.

Enjoy your reward and happy redeeming!

Disclaimer
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