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Two lines will be visible, one represents the profit or loss at the expiry date, the other represents the profit or loss at some date during the life of the contract(s). This date can be changed using the sliding bar above the chart. Selecting into the Margin pop-out opens up tables for each of the currency underlying in your strategy.Published on 30 Jun 2022Updated on 12 Feb 202630How do I start onboarding as an institutional user?
If you need further clarification, please contact customer support.Do I need to provide a supplemental confirmation letter in PDF format? If you’re instructed to submit a supplemental confirmation letter in PDF format, please follow the instruction accordingly.You may scan a physical document or convert it into a PDF file, then upload it through the specified channel.Published on 10 Oct 2024Updated on 2 Feb 202651How do I download a P2P order receipt?
It serves as a verifiable record, containing key details such as: Traders' real names Transaction dates Transaction amounts Transaction types Payment details This receipt can be exported in PDF format and is especially useful for clarifying transaction details or verifying counterparties when needed. Sample of a P2P order receipt on our platformHow do I download a P2P order receipt?Published on 17 Dec 2024Updated on 9 Feb 202668How do I submit my proof of address (POA)?
The POA must be a clear photo of your original POA or a PDF file can either be a clear photo of your original POA or a PDF file. The POA must match the residential information you provided during your identity verification. The acceptable types of POA may vary with different jurisdiction.Where should I upload my proof?Published on 5 Sept 2023Updated on 12 Feb 2026846How do I fix errors when submitting my institutional verification?
Note: Document should be an original copy (preferably in PDF file format), clear quality, and smaller than 20MB. Please clear your browser’s cache and cookies, and restart your browser before trying again. Navigate the status of your details via the progress bar Learn more on how you can fix the errors on your Institutional account application here.Published on 10 Oct 2024Updated on 8 Oct 202560How do I generate AI artwork on OKX marketplace?
These AI tools are user-friendly and designed to help you bring your creative ideas to life. You can experiment with various styles, colors, and elements to craft your masterpiece. This accessibility encourages people to explore their artistic side and be part of the NFT revolution. Uploading Your Art: For established artists or those who prefer to create art manually, OKX's NFT marketplace provides a straightforward process for uploading your own art.Published on 13 Nov 2023Updated on 12 Sept 202523What is DEX Boost and how do I participate?
The daily balance is calculated as a 24-hour average Example: if you hold 2400 USDT for only 1 hour in a day and 0 for the rest of the time, then the daily balance = 2400 ÷ 24 = 100 USDTFAQWhat's DEX Boost data? Boost data consists of Boost trading volume and Exchange balance. This data is used to determine your eligibility to participate in activities and how much bonus you can receive.Published on 13 Dec 2025Updated on 29 Jan 2026What is the New User Full Rebate Program?
The specific daily reward composition and allocation ratio will be displayed on the Program landing page and is subject to configuration. Reward Distribution Rewards are distributed daily over 7 days following completion of the First Qualifying Trade. Each day's reward is dispatched at the scheduled daily dispatch time (based on local time or SGT, as configured). Rewards are distributed in equal installments unless otherwise specified herein.Published on 16 Mar 2026Updated on 16 Mar 2026Index components weightage adjustment FAQ
What are the principles for determining component weights? Previously, all index components were weighted equally. Now different components will have different weights depending on their trading volume and liquidity conditions.3. What indexes will be adjusted and when will this take place? Most of the existing indexes will be adjusted by batch. For the exact timing of the adjustments and specific indexes to be adjusted, please stay tuned to our announcement page.4.Published on 14 Dec 2023Updated on 12 Feb 202613How do I protect my account from Trojan horse takeovers?
Scan and upload your files Personal documents, ID images, PDFs, and wallet backups may be silently accessed and sent to remote servers. Remotely control your device Hackers may operate your computer as if they were sitting in front of it, without your awareness. Disable your antivirus software To avoid detection, some malware turns off your security tools or blocks software updates.Published on 30 May 2025Updated on 5 Feb 202610What's Wallet Connect?
Wallet Connect or connects your OKX Wallet to your Exchange account, allowing you to transfer up to 10,000 USD daily without additional verification. This feature is currently available in select regions. Stay tuned for updates.How do I connect accounts with Wallet Connect?Published on 7 Jan 2025Updated on 3 Mar 20261,219Where do I find limits, fees and processing time details for cash deposit?
Deposit limits are the minimum and maximum amounts you can transfer into your account in a single transaction or within a set period (daily, weekly, or monthly). These limits are in place to meet local regulations. The limits can vary depending on factors like: The deposit method you choose Your account verification level When selecting a deposit method, you'll find the remaining limit for each one. Select the information (i) icon for more details.Published on 23 May 2025Updated on 12 Feb 202627Disabling cloud sync on your authenticator app
The reminder will appear on the Promotion page and on the homepage, but it will only pop up once per day (daily reset at 24:00).Published on 12 May 2023Updated on 12 Feb 20264,482What is sub-account?
all after confirming the information Fill in and Confirm 2FA code to complete your sub-account creationOn the app Go to the Main menu on the top right corner, select Switch accounts You can see +Add sub-account at the bottom of the page Select Next and add Sub-account name to create your sub-account Fill in and Confirm 2FA code to complete your sub-account creation Note: Sub-accounts will inherit the main account's fee tier after 24:00 (UTC+8) on the day of creation, and the tier will be updated dailyPublished on 22 Aug 2023Updated on 4 Mar 20261,818Copy trading FAQ
The following factors could cause a lead trade to fail: The lead trader's trading account has less than 500 USDT when opening a trade The lead trader has exceeded the daily lead trade limit of 500 orders The lead trader's opening position value has exceeded the limit for that contract If this happens, our system will also notify you with a push notification and email.17. Can lead traders close positions with limit orders or partially close a position in copy trading?Published on 15 Sept 2023Updated on 4 Mar 2026686